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Policing Matters

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Inspector Kevin Swinney

Local Policing

PCSO Hayley Russell

Welcome to the fourth Policing Matters.

In this edition of Policing Matters we will consider the current position with regard to issues around public confidence and specifically a look at the work of one of our PCSO’s.

I recently attended a meeting with the Faversham Town Council to report on current performance. I think it is fair to say that they were pleased with the excellent year we have had. There has been significant reduction in almost all crime types and in the amount of anti-social behaviour (ASB) reported. Crime of all types is down by 460 offences (31%), damage is down by 173 offences (37%), whilst ASB has seen 126 less reports (13%).

Since the summer we have held 4 Have Your Say Days , outside of Tesco’s. During these we have approached hundred’s of local residents to ask what they see as the policing priorities for where they live. Many have no concerns at all, the vast majority of the remainder highlight issues such as littering and speeding. Together with our partners such as Swale Borough Council, we are addressing these concerns and will continue to do. One of the most reassuring things from these surveys is that very few people highlight concerns regarding crime. It’s important to stress we will not rest on this performance but seek to build upon it.

The Faversham Neighbourhood Police Officers and PCSO’s have in my view made a significant contribution to this success. As a result of this I thought it would be interesting examine the role of one of our PCSO Hayley Russell.

I’m Hayley Russell and I have been a Police Community Support Officer for more than two years, covering Davington and North Preston in Faversham.

Here’s my typical day. Every shift begins fully kitted up with stab vest and radio. After booking on with the control room, I check my voicemail. I always get back to callers with either a phone call or a house visit. Next, I check my emails. These include jobs that have been phoned through to the control room. Jobs are followed up by a phone call to arrange a house visit. This is followed by a briefing to discuss the day’s priorities.
Then it is time to go out on foot patrol, sometimes on my own, sometimes with PC Mike Kingwell. I regularly visit the two local convenience stores on my ward to see if they have had any anti-social behaviour or children attempting to buy cigarettes.

One of my key activities is to provide reassurance to residents of my beat. An example is a call to a visually impaired lady who had some suspicious callers. I went to see her giving some practical advice. I also spoke to her daughter. This gave mum and daughter confidence we had taken the matter seriously and would provide support for them.

I can often be found outside Davington Primary School. This often doubles up as a street surgery with parents and residents. Attending the PACT meetings is an important part of the job, as is working with outside agencies such as AmicusHorizon, Swale Borough Council and Social Services.

Toward the end of the shift I return to Faversham police station to complete paperwork and update my jobs. It's the last task in what is an always a busy but rewarding day.

I can be contacted on the faversham Neighbourhood Team office 01795 433004 or my mobile 07772226072 (for non-urgent call only) or

In the next edition we will look at the work of one of the PC's on the team, as well as an update on our current activities. Hopefully everyone has recieved a copy of the newsletter for the ward where they live. If you haven't please contact me 01795 433016 or .

Kevin Swinney
Faversham Neighbourhood Inspector.
22nd November 2009.

PACT meetings

Partners and Community Together (PACT) meetings are open to everyone and gives you a chance to influence what happens in your neighbourhood

Priorities for your area

At a PACT meeting you can tell your neighbourhood team what issues concern you, it also sets the top three policing priorities for the area. The neighbourhood policing team and other agencies will report back to the community on the action being taken to solve the priority issues.