What to do when calling an ambulance:-
Dial 999 immediately for emergencies.
HM Coastguard is an on-call emergency organisation responsible for the initiation and co-ordination of all civilian maritime Search and Rescue within the UK Maritime Search and Rescue Region.
This includes the mobilisation, organisation and tasking of adequate resources to respond to persons either in distress at sea, or to persons at risk of injury or death on the cliffs or shoreline of the United Kingdom.
To report power cuts and emergencies dial 0800 783 8866
Dial 999 in an emergency.
In an Emergency:-
Raise the Alarm
If your fire alarm goes off in the middle of the night, don't investigate to see if there is a fire, shout to wake everyone up, follow your escape plan and get out.
Check closed doors with the back of your hand - if they are warm don't open them - the fire is on the other side. If there is a lot of smoke, crawl along with your nose near to the floor where the air will be fresher.
There is no such thing as a safe fire. It's better for you to prevent fire than to fight it. Tackling fire is a job best left to the professional firefighters. You should only tackle a fire if it's in its early stages and you're completely sure you can put it out and stay safe.
Escaping From a Window
If you are on the ground or first floor you may be able to escape from a window. If you have to break the window, cover any jagged glass with towels or thick bedding and throw some more bedding out of the window to break your fall. Don't jump out of the window - lower yourself to arms length and drop to the ground.
If you have any children, or elderly or disabled people with you, plan the order in which you will escape so you can help them down.
Don't Go Back Into Your Home
Call the fire service from a mobile phone, neighbour's house or a phone box. Give the address of the fire following the instructions on this site - click here. Don't go back for anything.
If you smell gas, call free on 0800 111 999.
Don't create a flame or operate electrical switches.
Do put out flames, open doors and windows, keep people away from the area and turn the gas off at the control valve.